"We all know how to communicate. The trick is to do it purposefully and well - on every occasion that matters."

If you wrote a list of every communications - related course you've ever been on, it would probably fill a couple of pages.

Actually, effective communications skills are about doing a few things exceptionally well, and building the confidence and ability to apply those skills in ANY given situation - from networking to negotation, or from breaking bad news to speaking in public.

It's called an 'Applied Communication Skills' course...because that's what it is. The successful application of refined skills in ANY communications context.

And in learning these skills you'll be taking a look at some unusual...but strangely obvious...experts from the world of literature and the performing arts, and applying some of THEIR skills to your own communications.

Core skills include:

• Knowing exactly what you want to achieve from each and every communication that matters
• Understanding how your personality impacts your communication style
• Accurately assessing your 'audience', and what they expect of YOU
• Expressing yourself in terms of content, tone and body language
• Being confident and inspiring confidence
• Knowing how to adapt your skills to the given situation

The Impact programme covers bother written and spoken communciations in a variety of contexts.

Who is it for?

The programme is for people at all organisational levels who want to communicate and influence confidently, leaving a strong and lasting impression in any situation they choose, from a first meeting at a networking event... to holding your own in a negotiation.

How does it work?

Impact runs as a three day course, with day 3 following a month after days 1 and 2. There's an optional day focussing on written communications after day 2

A pre-course questionnaire provides a focus for the programme, ensuring that real issues are addressed on the course. You'll be set a challenge to undertake in the month (or so) between days 2 and 3, based on your pre-course work and on what you've learned so far.

And be prepared to step outside the training venue at any given time during the programme - Yara courses are not about theoretical chalk and talk...but about the immediate application of new skills.

 

What you'll learn

Let's cut to the chase: you COULD learn about every best practice text book skill there is - unless you have the right mindset for communicating with impact, none of it will work. So that's where we start.

On days 1 and 2, you'll learn:

Your mindset:

• Clearly establish how you want to communicate, and why
• Develop the right mindset for communicating with impact
• Understand how to identify those situations where communications REALLY matter, and learn to 'let go' of those that don't
• Learn to consciously switch to 'Impact Mode' and use heightened communication skills when it counts

Understanding yourself:

• Discover how your personality impacts your communication style
• Identify the barriers that stop you communicating with impact - and how to overcome them
• Realise how your emotions effect your ability to communicate well
• Examine your personal communication strengths, and learn to leverage them more

Relating to others

• Recognise how other people perceive you...and why
• 5 keys to genuinely understand and 'tune in' to others (they're not the ones you think!)
• ......and how to leverage what you find out
• How to adapt your style to any given 'audience' any situation, maintaining confidence and impact

Critical skills

• Learn from famous orators and speech makers - how to choose your words and shape your phrases for maximum impact
• Use drama techniques to develop confident body language that works FOR you and supports your message
• Capture acting and singing techniques to build a confident voice
• (Optional day on Written Communication with impact) 'Borrow' from great writers, to develop compelling written communications

On day 3 (or 4, if you've taken the Written Communications option):

You'll be set a personal challenge to accomplish in the month between the two sessions, and you'll have a chance to share your experiences and receive feedback.

You'll also:

• Establish personal strategies and techniques for CONSISTENT confidence and impact in communication
• Focus on handling difficult people and situations
• Learn how to evaluate your communications impact on an ongoing basis

More on communication...

Senior Leaders might like our specialist Yara Elite Voice of Authority programme

Those looking for an introduction to communication skills might like Yara Essentials half day interactive seminar on Communicating with Confidence

Just contact us to find out more and to discuss your priorities and requirements...